I updated my new checking deposit account number online but used the checking routing number and see that the deposit routing number is different. can I call in and update it or do I need to go to the SS office???

A) Yes, you can call in and update your deposit routing number. You can also do it online or by mail. Here are the steps on how to update your deposit routing number through each channel:

Call:

1. Call the Social Security Administration (SSA) at 1-800-772-1213.
2. When prompted, say “direct deposit.”
3. Provide the SSA representative with your current direct deposit routing number and account number.
4. Provide the SSA representative with your new deposit routing number and account number.

Online:

1. Go to the SSA website and sign in to your account.
2. Click on the “Manage Benefits” tab.
3. Click on “Direct Deposit.”
4. Click on the “Update Direct Deposit” button.
5. Enter your new deposit routing number and account number.
6. Click on the “Submit” button.

Mail:

1. Write a letter to the SSA.
2. Include your name, address, Social Security number, and the old and new deposit routing numbers and account numbers.
3. Mail the letter to:

Social Security Administration
Office of Earnings and Benefits
P.O. Box 17485
Baltimore, MD 21239-7485

It is recommended that you update your deposit routing number as soon as possible to avoid any delays in your Social Security benefits.

Here are some things to keep in mind when updating your deposit routing number:

• Make sure that you have the correct deposit routing number for your bank. You can find the deposit routing number on your bank statement or by contacting your bank.
• Be sure to update your deposit routing number with all of the organizations that receive direct deposits from you, such as your employer, your investment firm, and your mortgage company.
• It may take a few days for your new deposit routing number to be processed. During this time, your benefits may be deposited into your old account. If this happens, contact the SSA to have your benefits rerouted to your new account.

I hope this helps! Let me know if you have any other questions.