HomeSocial Securitythat is very rude and attituding that I did not finish talked with social security office lady
that is very rude and attituding that I did not finish talked with social security office lady
April 17, 2023
Q) that is very rude and attituding that I did not finish talked with the social security office lady name letter started *Marie or something started with M. during interpreter heard her voice just has bad attitude that is why I’m not finished talked with her during on interpreter. I have to report complain that is not show how do good manner in her mouth if she has a bad day no matter what she needs to show patience with deaf woman during interpreter on relay video commutative.
A) I’m sorry to hear that you had a negative experience with the Social Security office representative named Marie or whose name started with M. If you feel that she was not respectful or professional during your communication, you have the right to file a complaint.
To file a complaint, you can contact the Social Security Administration’s Office of the Inspector General, which investigates allegations of misconduct by Social Security employees. You can file a complaint online or by phone, mail, or fax. When filing a complaint, be sure to provide as much information as possible, including the date and time of the incident, the name of the representative you spoke with, and any other relevant details.
It’s important to remember that everyone has bad days, but that doesn’t excuse disrespectful behavior, especially when communicating with someone who is deaf or hard of hearing. Communication is key, and it’s essential for all individuals to show patience, understanding, and respect when interacting with others.
Again, I understand that you had a bad experience with a Social Security office employee. It is unacceptable for any employee to be rude or disrespectful, especially to someone who is deaf or hard of hearing.
I would recommend that you file a complaint with the Social Security Administration. You can do this online or by calling the SSA’s toll-free number at 1-800-772-1213.
When you file your complaint, be sure to include the following information:
The date and time of your interaction with the employee
The employee’s name
The nature of the employee’s rude or disrespectful behavior
How the employee’s behavior made you feel
The SSA will investigate your complaint and take appropriate action.
I am sorry that you had to experience this. I hope that you will be able to get the assistance you need from the SSA.