Do I need to make an appointment with someone at MARQUETTE, MI SS office to discuss a messed up SS matter or can I just walk in?

It’s generally recommended to make an appointment with the Marquette, MI Social Security office before walking in to discuss a “messed up” Social Security matter. Here’s why:

Benefits of making an appointment:

  • Guaranteed service: By having an appointment, you are guaranteed to be seen by a representative at a specific time, avoiding potential wait times. This is especially important when dealing with a complex or sensitive issue.
  • Preparation time: Making an appointment allows you to gather any necessary documents and information you might need to bring with you, ensuring you have everything on hand for a productive session.
  • Focus and expertise: Scheduling an appointment ensures you’ll have a dedicated representative ready to address your specific situation and provide focused assistance.

Walking in:

While walk-in appointments are sometimes possible, there’s no guarantee you’ll be seen immediately. You might face long wait times and potentially limited availability of representatives, especially during peak hours. Additionally, without an appointment, you might not have the necessary documents or information readily available, hindering the resolution of your issue.


  • Phone: You can also try calling the Social Security office at 1-800-772-1213. Representatives are available Monday through Friday from 8:00 a.m. to 7:00 p.m. Eastern Time.
  • Online: The Social Security Administration website offers various online services, including the ability to create an online account to manage your benefits and submit inquiries.


Considering the potential drawbacks of walking in, making an appointment is the safer and more efficient option. You can schedule an appointment online through the Social Security Administration website or by calling the office directly. Explain your situation briefly when scheduling to ensure they can assign the appropriate representative for your needs.

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