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The length of time it takes to receive a decision on your disability claim

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The length of time it takes to receive a decision on your disability claim is from three to five months.  It can vary depending on several factors, but primarily on:

    • The nature of your disability;

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  • How quickly we obtain medical evidence from your doctor or other medical source;
  • Whether it is necessary to send you for a medical examination in order to obtain evidence to support your claim; and
  • If your claim is randomly selected for quality assurance review of the decision.

If you have further questions, you may call our toll-free number, 1-800-772-1213 or TTY 1-800-325-0778.  Our representatives will be happy to assist you.




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