I have been trying to simply make an appointment at the Acero SSA office in Mission Viejo for the last two hours. Your offices have no clear and direct paths to this request. PLEASE help me! I want to make an appoint around September 10 only after 2 pm (I am a teacher). I can’t get online because I am all messed up. Again, PLEASE help me!! I am trying to do the right thing and asking for assistance.

A) Let’s Get You That Appointment!

Understanding your frustration is completely valid. The Social Security Administration (SSA) system can often be challenging to navigate.

Direct Contact is Best

Given the urgency and difficulty you’re facing with online scheduling, calling the SSA office directly is your best bet.

Here’s the number for the Mission Viejo SSA office:

  • 1-888-306-9878

What to Expect When You Call

  • Be prepared to provide personal information: Your Social Security number, date of birth, and other identifying details will be required.
  • Explain your situation clearly: Mention that you’re a teacher and can only attend an appointment after 2 PM on a weekday around September 10th.
  • Be persistent: If the representative can’t assist you immediately, ask to be transferred to a supervisor or request a callback.

Additional Tips

  • Try calling during off-peak hours: Early morning or late afternoon might have shorter wait times.
  • Consider alternative locations: If there are no available appointments in Mission Viejo, inquire about nearby offices.

I know this isn’t ideal, but it’s often the most effective way to schedule an appointment with the SSA.