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Good Cause Defined
1519.1 What does good cause mean?
“Good cause” means that you did not file the social security lump-sum death payment application within the time limit because of:
Circumstances beyond your control, such as extended illness, communication difficulties, etc.;
Incorrect or incomplete information given to you by us;
Your efforts to get the evidence to support the claim, not realizing you could file the application within the time limit and submit the supporting evidence later; or
Unusual or unavoidable circumstances that show that you could not reasonably be expected to have been aware of the need to file the application within a specified period.
1519.2 When is good cause NOT established?
Good cause is not established if:
You were informed that a social security application for the lump-sum death payment had to be filed within the initial two-year period; and
You did not file the application because of neglect, or because you did not then want to claim the lump-sum death payment.
I have been trying for TWO YEARS to make contact with SSA re my pension. I have eMailed, telephoned and written letters as well as havion g my bank FAX documents according to your directives. NONE were ever acknowledged or responded to. I have changed my address and all future mail from SSA will soon be returned to SSAA «address unknown». THis is a ridiculous situation and ALL phone numbers provided on your dysfunctional website are not usable in Canada.
PLEASE contact me and provide some means of EFFECTIVELY changing by address and banking route.
Thank You,
Freeman D*****
8****0 W*****e Road
L****h, BC
v9g 1×4
CANADA
Please DO NOT refer me to the US Consulate in Vancouver as they NEVER answer their phone!