Tried to make an appointment at Social Security office Schenectady NY, cant get through..

Q) Tried to make an appointment but can never get through to anybody. Automated system says you would like to make an appointment and transfers be to a place that has no one there. Sadly waste of time. I may have to go and wait in long lines to ask a few questions.

A) I’m sorry to hear that you have been having difficulty getting through to the Social Security office in Schenectady, NY. Unfortunately some Social Security offices may still have reduced hours or are operating at limited capacity, which may be contributing to the long wait times and difficulty in getting through to someone.

One suggestion would be to try calling the Social Security Administration’s national toll-free number at 1-800-772-1213. They may be able to assist you with your questions or concerns and provide information about your local office. Alternatively, you can also try contacting your local office through the Social Security Administration’s online portal, My Social Security, at

If you do need to visit the office in person, you may want to consider scheduling an appointment in advance, if possible, to minimize your wait time. Additionally, you can check the office’s hours of operation and any COVID-19-related guidelines or restrictions on the Social Security Administration’s website at

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