Lost my Medicaid card but need to change my address to get a new one

A) To report a lost or stolen Medicaid card and change your address, you can do the following:

• Call your state’s Medicaid office. The phone number for your state’s Medicaid office can be found online or by searching for “Medicaid [your state]”.
• Visit your state’s Medicaid website. Many states have a website where you can report a lost or stolen Medicaid card and change your address online.
• Go to your local Medicaid office. You can go to your local Medicaid office to report a lost or stolen Medicaid card and change your address in person.

When you report a lost or stolen Medicaid card, you will need to provide your name, date of birth, Social Security number, and the last four digits of your Medicaid ID number. You will also need to provide your new address.

It is important to report a lost or stolen Medicaid card as soon as possible. If you do not report a lost or stolen Medicaid card, you may be denied coverage for medical services.

For example, here are the steps on how to report a lost or stolen Medicaid card and change your address if you live in Texas:

1. Call the Texas Health and Human Services (HHS) Medicaid office at 1-800-252-8263.
2. Provide the following information to the HHS representative:
   • Your name
   • Your date of birth
   • Your Social Security number
   • The last four digits of your Medicaid ID number
   • Your new address
3. The HHS representative will update your address and issue you a new Medicaid card.

Your new Medicaid card will be mailed to your new address within 10 business days.